You can find a downloadable and printable PDF with the next steps for newly enrolled students PDF document.

Log in to mySandburg and your Sandburg email account

mySandburg is your personalized, online account connecting you to all College information and services. It is important that you begin checking it now and continue to check it daily! 

Your mySandburg account is assigned when you are admitted to the College, as indicated in your Welcome Letter. If you have issues logging in, please contact the Help Desk at 309.341.5446 or 

Your username is your first initial, last name, and last 4-digits of your student ID (your student ID can be found on your Welcome Letter)
James Doe, Student ID #7654321

Your initial password is the last 6 digits of your Social Security number. You should reset your password in mySandburg after your initial login.

Arrange to pay for your classes 

SPRING tuition is due December 14, 2021. SUMMER tuition is due Tuesday, May 10, 2022.

Financial aid for the spring semester will be applied on or before November 30, 2021. Financial aid for the summer semester will be applied on or before April 26, 2022 Financial aid may include the Pell grant, MAP grant, talent grants, and scholarships.

Students who fail to pay for their classes, by the tuition payment deadline and through the 100% refund period, will be removed from the class list. You may re-register for these classes (if they are still available), but payment in full is due at the time of registration. Talk with the Financial Aid Office to ensure your financial aid is processed and applied to your account before the tuition due date.

Contact the Financial Aid Office at 309.341.5283 or at

If you do not receive financial aid, you may sign up for a payment plan at mySandburg under "My Account". You can see a full list of the various payment options list of payment options.

Get your Sandburg ID card 

You will get your ID card when you attend Charge Up Orientation or at the Public Safety office located in B Building. ID cards are mandatory and are required to access the following services: Checking out books in the library, using financial aid in the bookstore, free access to the city bus, and free attendance into athletic events.

When you are unable to come to campus to get your student ID card:

  • Register for classes with your academic advisor.
  • Send a picture to along with your student ID number. Your picture must be similar to a passport photo, which is of your head and shoulders with a plain background. Required dimensions: 274x376 pixels, H/V resolution 72 dpi bit 24.
  • Public Safety will verify that you are enrolled in classes.
  • If your submitted photo meets the picture requirements, your photo ID will be mailed to the address you have on file with the College.

Purchase your textbooks and supplies 

Take a copy of your schedule to the bookstore at least 2-3 weeks before classes begin or order your b books online through the Bookstore's website. Remember to keep your receipt in case you change classes.

You can find your required textbooks by looking at your schedule. You will need to know which section number you're in as many courses have different section numbers (e.g. in "PSY 101 102" 102 is the section number for this PSY 101 course).

Some courses do not use books but instead use Open Education Resources (OER); your instructor will provide links to materials. 

For more information on textbooks, textbook information.

Attend Charge Up Orientation 

During your registration appointment, your advisor will sign you up for Charge Up Orientation. This event will give you the important information you need to begin taking classes at Sandburg.

Self-Service Menu

The self-service menu is the gateway to a lot of very important information.

Under the User Information menu, you can change your address, update emergency contact information, apply to graduate, and create a proxy. A proxy will allow others to view your account. 

Under the My Classes menu, you can view and print your schedule, view your grades and GPA, request transcripts, access the student planner, and view your program evaluation (also known as academic evaluation or degree audit). Your academic evaluation outlines the progress toward your degree. 

Under the My Account menu, you can pay tuition, sign up for the payment plan, and sign up for direct deposit if you are being issued a refund. 

Under the Financial Aid menu, you can access your financial aid information. 

Student Planner

Student Planner software keeps students on track to complete their degree or certificate. Advisors and students meet to select classes and assign them to semesters on the timeline. Before registration, advisors, and students finalize and approve class sections in the Course Plan Calendar. Once advisors approve the sections, students may register themselves when registration opens.

Waitlisted Classes

If your advisor waitlisted you for a class, you will receive a notification through your mySandburg email account when a seat in the class becomes available. The notification email will arrive around midnight, therefore it is highly recommended to check your email first thing in the morning.

You have only 24 hours to add the class. When you receive the waitlist email, forward it to your academic advisor to enroll in the class. If you miss the 24-hour deadline, the next student on the waitlist is notified and offered the seat. Students that miss the deadline must request to have their name re-added to the end of the waitlist.

Online Classes

If you are taking online classes, your courses may not be visible until the first day of class in Moodle. Moodle is located mySandburg, My Classes, Moodle home page. 

Online class FAQs 

Attend and Get Involved!

Class attendance is crucial to your success in the classroom and participation in college activities will add to your overall experience. So attend class and get involved!