Entrance counseling

First-time borrowers at Sandburg must complete loan entrance counseling prior to the first disbursement of their loan. This is the third step of the loan application process.

The Department of Education Entrance Counseling Guide can help you understand the loan programs and decide if a direct loan is right for your terms and conditions of the loan:

  • How the master promissory note impacts the borrower
  • The seriousness and importance of the repayment obligation
  • Consequences of default
  • Obligation to repay the full amount of the loan

View the Student Loan Guide to learn more about federal loans.

Exit counseling

Exit counseling helps the student understand their rights and responsibilities as a student loan borrower, and provides useful tips and information to help manage student loan repayment. 

You are required to complete exit counseling within 30 days of the date you withdraw, graduate or drop below half-time attendance even if you plan to attend another school.

Begin the exit counseling process now.

If you cannot complete exit counseling online, please email our Financial Aid Office, or call 309.341.5283 for assistance. 

It is your responsibility to notify your loan servicer promptly of any changes in your name, address, college or enrollment status, or employer's name and address.

Department of Education 'Exit Counseling Guide'

The Department of Education Exit Counseling Guide is available to help students learn more about the loan repayment process, rights and responsibilities of the loan, etc.

  • Average anticipated monthly repayment
  • Repayment plan options and prepayment options
  • Debt management strategies
  • Use of Master Promissory Note
  • The seriousness and importance of the student’s repayment obligation
  • Terms and conditions for forgiveness or cancellation
  • Copy of information provided by the U.S. Department of Education
  • Terms and conditions for deferment or forbearance
  • Consequences of default
  • Options and consequences of loan consolidation
  • Tax benefits available to borrowers
  • The obligation of the borrower to repay the full amount of the loan regardless of whether the borrower completes the program or completes within regular time for completion, is unable to obtain employment upon completion, or is otherwise dissatisfied with or did not receive the educational or other services the borrower purchased from the school. 
  • Availability of the Student Loan Ombudsman’s office
  • Information about NSLDS. The U.S. Department of Education is required to provide a disclosure form for students and prospective students about NSLDS.

Other things you should know about student Loans

  • You have certain rights and responsibilities under the federal direct loan program. Visit Student Rights and Responsibilities Information to learn more.
  • All loans will be submitted to the National Student Loan Data System (NSLDS) and will be accessible by guaranty agencies, lenders and schools determined to be authorized users of the data system.


Financial Aid Office
Galesburg campus, E101